Refund Policy

30-Day Return Policy

You may request a return within 30 days after delivery.

Return eligibility

Items must be unused, in their original condition and packaging, and accompanied by proof of purchase. Custom or personalized items, gift cards, and final-sale items are not eligible for return unless they arrive damaged or incorrect.

How to start a return

Please use the Contact Us page before sending anything back. Include your order number and the reason for the return. Returns sent without prior approval may not be accepted.

Damaged or incorrect orders

Inspect your order promptly after delivery. If it arrives damaged or you receive the wrong item, contact us as soon as possible and include clear photos of the product and packaging. For approved damage or fulfillment errors, we will arrange a replacement, refund, or return at our cost.

Return shipping

For change-of-mind returns, the customer is responsible for return shipping. Original shipping charges are not refundable. We recommend a trackable shipping service and secure packaging for your return.

Refunds

After we receive and inspect an approved return, we will notify you of the decision. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the credit.

Exchanges

The fastest way to receive a different item is to return the original item and place a new order after the return is approved. Contact us if you need help.